1. Information We Collect
We collect information you provide during registration including your name, business name, NTN number, email address, phone number, and uploaded documents. We also collect technical data such as IP addresses, browser type, and usage analytics to improve platform performance.
2. How We Use Your Information
Your information is used to verify vendor identity, process orders and payments, provide customer support, send platform notifications, and improve our services. We do not sell or rent your personal data to third parties.
- Account verification and identity confirmation
- Order processing and payment facilitation
- Customer support and dispute resolution
- Platform improvement and analytics
- Legal compliance and fraud prevention
3. Data Storage & Security
All data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits. However, no system is 100% secure and we cannot guarantee absolute security.
4. Data Sharing
We may share data with payment processors, shipping partners, and legal authorities when required by law. We do not share your business data with competitors or for advertising purposes.
5. Cookies
We use essential cookies to maintain your session and remember your preferences. Analytics cookies help us understand platform usage. You can disable non-essential cookies in your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at supp.msukasha@gmail.com. Account deletion requests are processed within 30 days.
7. Changes to This Policy
We reserve the right to update this policy. Significant changes will be communicated via email to all registered vendors. Continued use of the platform constitutes acceptance of the updated policy.
8. Contact
For privacy-related queries, contact us at supp.msukasha@gmail.com or +92 331 3730953.